How It Works

Brattleboro Portable Storage

FAQs

Containers, Delivery and General Answers

Getting Started With Your Storage Container

Brattleboro Portable Storage, established in 2005, has evolved from a small family business to the leading provider of portable storage solutions in Vermont. Founded by Mike and Roxane Lacroix and now led by their daughter Celine since 2014, our company specializes in both standard and custom storage solutions for a diverse range of needs. With a deep understanding of the local landscape and logistics, we excel in delivering fast, reliable services across Vermont, New Hampshire, and Western Massachusetts. Our commitment to quality and customer satisfaction drives our continuous growth, helping us adapt and thrive in dynamic market conditions.

Storage Containers

Our 20’ portable steel shipping containers and fixed site storage containers are 8’ Wide x 20’ L x 8.5’ High. If you have equipment, vehicles or oversized goods that will be stored in the container, please note the smallest dimensions are the door opening:

 

Container Dimensions

Width

Height

Length

 

Door opening in feet

7ft 9in

7ft 6in

 

Interior dimensions in feet

7ft 9in

7ft 10in

19ft 4in

 

Exterior dimensions in feet

8ft

8ft 6in

20ft

 

Our 40’ portable storage containers are 8’ Wide x 40’ L x 8.5’ High. If you have equipment, vehicles or oversized goods that will be stored in the shipping container, please note the smallest dimensions are the door opening:

 

Container Dimensions

Width

Height

Length

 

Door opening in feet

7ft 8 ⅛”

7’ 6 ¼”

 

Interior dimensions in feet

7ft 8 5/8th”

7’ 10 ¼”

39’ 5 ⅝”

 

Exterior dimensions in feet

8ft

8ft 6in

40ft

 



The contents of a 2-3 bedroom house (furniture, televisions, beds, boxes, etc.) will normally fit inside a 20’ container.

Yes! We now offer 40’ containers for commercial applications. It is unlikely that a residence has the needed space for a delivery; however, if you have an exceptionally large property and regularly receive large trucks, we can talk.

We are able to source High Cube containers for sales, but we do not regularly have high cube units in our rental inventory at this time.

Portable Storage Delivery

The truck requires a minimum of 65’ in a straight line in order to place your storage container, but up to 85’ may be required  – 20’ of that distance is where your container will be set, the rest is for our tow truck or tilt trailer to extend out in front of the container. If you have questions or concerns about your delivery site and whether a container will fit, give us a call!

The truck and trailer require 120’ in a straight line in order to place your 40’ storage container – 40’ of that distance is where your shipping container will be set, the rest is for our pick up truck and tilt trailer in front of the container. If you have questions or concerns about your delivery site and whether a container will fit, give us a call!



Our 20’ storage containers are delivered either on a rollback tow truck – the same kind that would pick up your vehicle – or with our pickup truck and 22’ tilt trailer.

The container is delivered with our pickup truck and 43’ tilt trailer.

We need a surface that is fairly level, smooth and firm. We prefer to deliver on pavement, asphalt, cement or gravel, but we can deliver on hard-packed dirt or grass, so long as it is not soft or wet. If ground locations at your location are wet or soft, we will reschedule your delivery unless an alternate dry location can be identified.

For our portable storage rentals, we provide 6”x6”x12” blocks to be set under each corner, or you can provide hardwood timbers to be placed under the container to prevent it from sinking into the ground. The containers can not be set on cement blocks.

Yes! As long as you let us know you will need it relocated BEFORE you move into a storage container at our site, we will be able to deliver it to you later. For example – if you are moving here from out of state and your new house is not ready yet, you can bring your moving truck to our yard in Brattleboro and fill your container. When you’re ready, we can relocate it to your new house. Our contents limit is 3,000 pounds of household goods.

Yes! We offer interim storage at our yard in Brattleboro, VT for your full container. Additional storage fees apply while it is in our care. You can have access to your container while it is in our yard.

No – We do not offer cross-country moving services and we do not currently operate outside of Vermont, New Hampshire and Massachusetts.

We highly recommend that you or a representative are present during the delivery to be sure the container is set correctly to meet your needs. We understand that may not always be possible – if you are not able to meet our delivery driver, the location will need to be well marked and we encourage you to speak directly with our driver by phone on the day of delivery to discuss placement.

Sometimes with unaccompanied deliveries, the location the customer has selected is not physically suitable for delivery (too steep, wet ground, not enough space to make delivery, etc.). The driver will attempt to contact you by phone, but if they are not able to reach you or there is no service at the location (it happens a lot in Vermont!), they will make an alternate site selection at their professional discretion. If you did not meet the driver at the site and do not like where your container was placed, we can certainly move it, but there is an additional transport fee for the service. For that reason, we HIGHLY recommend you or a representative meet our driver for delivery to be sure you do not incur additional fees.

Yes! We provide all transport services year round. In the case of serious inclement weather, your delivery or transport service may be rescheduled.

Winter pick ups in New England can be difficult. You are responsible to keep the snow away from all four sides and on top of the container prior to pick up. The container can be set on blocks to help prevent it from freezing into the ground. If you anticipate a winter pick up, it is important to remove the snow from all around your container after each snowstorm to help prevent it from freezing in place. Any private drives need to be sufficiently plowed and sanded on the day of pickup. There must be enough space at the site for the truck to maneuver (think: snowbanks!). If your driveway is particularly steep, winding, or narrow – we prefer you plan for a warm weather pick up. Some locations in Vermont, New Hampshire and Western Massachusetts are inaccessible to our truck in the winter. At delivery, our driver will notify you if your location is deemed to be unsuitable for winter access so that you can plan accordingly.

Our driver will remove the snow for you for $80/hour charged by the quarter hour. We cannot transport containers with the snow on top for safety reasons (i.e: giant snow missile!).

You are responsible to prevent the container from freezing in place if you would like it removed in the winter. If the container is deemed irretrievable due to ice and snow, you will be charged for a second return trip to remove the unit once it is thawed. You will be responsible for paying rental on the unit until it can be removed. Please plan and schedule your transport services accordingly.

General Questions

Yes! We can move up to 3,000 pounds of household contents from your current home or delivery site, to your new location – so long as it is in our service area in Vermont, New Hampshire or Western Massachusetts. We can also move your full container back to our Brattleboro, Vermont yard for interim storage until you decide on your next destination.

No, but we can give you a great referral. Ask us for recommendations for local services – we’re local, so we know locals!

Our fixed location storage containers are a higher security, premium option compared to traditional mini storage. In our fixed location storage containers, you do not have to worry about rodent intrusion or dramatic ambient moisture fluctuation as you would with traditional mini storage units. For sensitive or high value goods, we strongly recommend using a fixed site steel storage container rather than a traditional mini-storage unit. There are some items that should be stored in climate control (i.e. art or extremely valuable irreplaceable items); but it is up to you to make that determination.

We have two dispatch locations for our portable storage containers – our original location in Brattleboro, VT where our company owned trucks will be dispatched from, and a third party location in Fair Haven, VT. We offer fixed site storage containers at our location in Brattleboro Vermont, as well as a 10X30-only self storage building on Putney Road.

You can find us Monday-Friday 9AM-5PM at: 30 Bradford Drive, Suite #201, Brattleboro VT. Headed North on Putney Road, turn right after the Dunkin Donuts onto Bradford Drive. Proceed through the fence, where you will be greeted by our fixed site shipping containers. Our office is upstairs through the door that is straight ahead, marked Suite #201.

Yes, we have a secure lockbox just outside our front door. For directions, see “Where is your office located?”

Our portable storage containers are used for on site storage of household and commercial goods, job site storage, inventory storage, storage while renovating or refinishing floors and so much more! They are the best solution you can find if you need affordable, dry storage for a long period of time.

Most anything! Most customers use our containers for storage of household goods, like furniture, books, home décor and sentimental items. Many businesses use our containers for excess inventory or parts storage. Contractors find them especially useful for jobsite material and tool storage. We do not permit storage of hazardous or explosive materials, anything illegal, and a few other exceptions – your lease contract will have a full list of what not to put in your container.

Brattleboro Portable Storage requires a one month minimum lease term for all rentals; you can return your unit prior to the expiration of the first month, but you will not receive a refund for any rental less than one month. There is no maximum lease term, some of our customers love their storage rentals so much they have kept them for over 10 years!

Yes you can make an appointment during normal business hours to view our storage containers, sale inventory or self storage containers in person.

Contact Us Today

Still have questions? Contact our knowledgeable staff, and we’ll ensure you get all the answers you need regarding our products, delivery options or to set up your portable storage rental or purchase.