Privacy Policy
Last updated: August, 2026
Brattleboro Portable Storage (also referred to in this Privacy Policy as “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through wehavestorage.com (the “Site”), how we use and share it, and the choices available to you.
This Privacy Policy applies to the Site and to information you submit directly to us by phone, email, or an inquiry form. It does not apply to websites or services operated by third parties, including the BoxedUp online storefront described below.
Information We Collect
Information You Provide to Us
When you contact us, request a quote, or ask about our products or services, we may collect:
- Your name
- Telephone number
- Email address
- ZIP code
- Information you include in a message or inquiry
- Other information you choose to provide
Please do not submit sensitive personal information through our general inquiry forms.
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain technical and usage information, such as:
- Internet Protocol (IP) address
- Browser type and device type
- Operating system
- Referring website or source
- Pages viewed and actions taken on the Site
- Date, time, and approximate duration of a visit
- General location inferred from an IP address
- Cookie identifiers and consent preferences
We may use this information in an aggregated or de-identified form to understand how people use the Site and to improve its content, performance, and usability.
How We Use Information
We may use the information we collect to:
- Respond to questions, quote requests, and other inquiries
- Provide information about rentals, sales, delivery, and related services
- Communicate with you about a request or transaction
- Operate, maintain, secure, and improve the Site
- Understand website traffic and visitor interactions
- Remember your cookie choices and other preferences
- Detect, investigate, or prevent fraud, misuse, security incidents, or technical problems
- Comply with legal obligations and protect our rights, property, and safety, or those of others
We may also use information for another purpose disclosed to you when it is collected or with your permission.
Cookies and Similar Technologies
The Site uses cookies and similar technologies. Cookies are small text files placed on a browser or device. Some cookies are necessary for the Site to work, while others help us understand Site use or provide additional functionality.
The types of cookies that may be used on the Site include:
- Strictly necessary cookies: Support core Site functions, security, and storage of your privacy choices. These cookies generally cannot be disabled through the consent banner.
- Analytics or performance cookies: Help us understand how visitors find and use the Site, which pages receive visits, and whether the Site functions as expected.
- Functional cookies: Remember choices or support optional Site features.
- Advertising or targeting cookies: May be used to measure advertising, limit repeated ads, or understand activity across websites.
Where required, optional cookies will not be activated unless you consent. You can accept, reject, or adjust optional cookie categories through the cookie consent banner or the [Cookie Preferences] link on the Site. You may change or withdraw your consent at any time through that preference tool. You can also use your browser settings to block or delete cookies, although some Site features may not function properly as a result.
Browser-based privacy signals, including “Do Not Track” or Global Privacy Control, are not handled consistently across all websites and technologies.
When We Share Information
We may share information in the following circumstances:
- Service providers: With companies that help us host, maintain, secure, analyze, or support the Site and our business communications. These providers may use information only as permitted by their agreements with us and applicable law.
- At your direction: With a third party when you ask us to do so or consent to the disclosure.
- Legal and safety purposes: When we reasonably believe disclosure is necessary to comply with law, legal process, or a government request, or to protect rights, property, safety, or the integrity of our services.
- Business transactions: In connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, subject to appropriate safeguards where required.
We do not sell personal information in exchange for money.
Third-Party Storefront and Links
The Site links to a third-party storefront operated through TryBoxedUp at shops.tryboxedup.com/shop/we-have-storage. If you visit that storefront, submit information, create an account, place an order, or make a payment, TryBoxedUp and its service providers may collect and process your information under their own terms and privacy practices. The storefront may collect information that we do not collect directly through this Site, including account, transaction, billing, delivery, identification, or payment information.
Please review the TryBoxedUp Privacy Policy before using the storefront. We are not responsible for the privacy or security practices of third-party websites or services.
The Site may contain other links or embedded content provided by third parties. Their privacy practices are governed by their own notices, not this Privacy Policy.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business and transaction records, resolving disputes, protecting the Site, and meeting legal, accounting, or reporting obligations. Retention periods may vary based on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Your Privacy Choices and Rights
You may contact us to:
- Ask what personal information we maintain about you
- Request correction or deletion of your personal information
- Withdraw a consent you previously provided
- Object to or request limits on certain uses of your information
- Ask a question about our privacy practices
Depending on where you live and subject to applicable exceptions, you may have additional rights concerning access, correction, deletion, portability, or certain disclosures or uses of personal information. We may need to verify your identity before completing a request. We will respond as required by applicable law and will not discriminate against you for exercising a legally protected privacy right.
To submit a request, email info@wehavestorage.com or call (802) 254-5155. Please use the subject line “Privacy Request” for email requests and describe the nature of your request. Do not send sensitive identification documents unless we specifically request them through an appropriate method.
Children’s Privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child under 13 has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Site, our practices, or legal requirements. We will post the updated version on this page and revise the “Last updated” date above. If a change is material, we may provide additional notice where appropriate or required by law.